Probate, conveyancing, housing — we handle the logistics so you don't.
When a matter needs something physically moved, cleared, collected or delivered, you shouldn't be the one chasing a van. OTD acts as the logistics arm of your firm — instructed by you, billable through you.
What's getting in the way today.
Probate properties full of belongings.
Family disengaged or overseas. House sale blocked by contents. Nobody wants to be the fee-earner organising a skip.
Conveyancing keys & deeds on the clock.
Completion windows are unforgiving. A late courier costs you a relationship, not just a fee.
Document & file movement.
Confidential, signed-for, sometimes urgent — and absolutely not something to hand to a gig-economy app.
The exact job, done end-to-end.
Probate property clearances
Full or part clearance, itemised. We photograph, log, and dispose, donate or store per your instructions.
Deeds, files & confidential post
Solicitor-to-solicitor, branch-to-court, firm-to-client. Signed-for, photographed POD, audit trail attached.
Archive & deed-store moves
Closing a branch, refurbishing an office, moving deeds between vaults — handled in a single insured chain of custody.
Court & registry runs
Same-day to Land Registry, Probate Registry, county court. Booked online, dispatched in under two hours.
Completion-day cover
Slots reserved against your pipeline. If completion slips, the van stays yours. No re-quote.
GDPR-aware handling
Drivers DBS-checked on request. Sealed-bag option for confidential matter. Photo-only POD where signatures aren't practical.
Pick the model that matches how often you ship.
Retainer
Partner tier (£1,497/mo) covers around 20 active matters' worth of physical logistics each month. Charge each matter £125 as a disbursement and the firm collects £2,500 — a £1,003 spread per month, with the work outsourced. The matter file shows tracking, photo POD and a clean audit trail your client wants to see.
- Disbursable to the client at your standard mark-up
- Per-matter reference codes — clean reconciliation against time-recording
- Sealed confidential handling and DBS-checked drivers on request
- Branded WhatsApp / SMS updates to your client under your firm name
Pre-pay Credit
£1,100 of credit + Priority Stack
- £100 bonus credit (10%)
- Front-of-queue dispatch
- Rate locked 12 months
- On-time guarantee or credit back
One-off
Pay when you need us
- Standard same-day rates
- Subject to van availability
- No commitment
Run logistics as a fee-bearing line on your matters.
Three tiers, one principle: dedicated capacity sits behind your business so dispatch stops being something you chase.
Starter retainer
For firms doing 4–8 jobs a month
- Reserved same-day slot each week
- Locked per-mile rate
- Named dispatcher on WhatsApp
- Monthly POD + activity report
Growth retainer
For firms doing 8–20 jobs a month
- Priority dispatch — front of the queue
- Two reserved slots per week
- Quarterly review with your account owner
- Branded PODs for client files
Scale retainer
For firms doing 20+ jobs a month
- Dedicated capacity reserved daily
- Named account owner + ops lead
- Quarterly review with reporting pack
- Custom SLAs and routing windows
Capacity, reserved
A van is held for you on agreed days — no scrambling when a deal lands at 4pm.
Time back to your team
One named contact replaces the chain of phone calls, courier brokers and tracking chases.
Audit-ready records
Every drop logged with what3words, photo POD and signature — straight into your file.
What that looks like for for solicitors & law firms
- Disbursable to the client at your standard mark-up
- Per-matter reference codes — clean reconciliation against time-recording
- Sealed confidential handling and DBS-checked drivers on request
- Branded WhatsApp / SMS updates to your client under your firm name
- Quarterly logistics review tied to your matter pipeline
- 30-day rolling cancellation on a 12-month framework
What firms usually ask first.
- Can we bill this through to the client?
- Yes — every job carries a matter reference, an itemised PDF and a photo POD. Pass it straight onto the file as a disbursement.
- What about confidential documents?
- We offer sealed-bag handling, DBS-checked drivers on request, and end-to-end tracked chain of custody. We never sub-contract a firm's instruction to a third-party driver.
- What's the minimum commitment?
- None to start. Run a probate clearance or a deeds run through /members/calendar — instant price, card payment, tracked job. Move to retainer once you see the volume.
Price it now. Book it now. Done.
Postcodes in, live quote out, card paid, job dispatched — all without anyone calling you back.